Customer Support Executive
Company: TruAstro
Work Mode: Remote
Job Type: Full-Time
Experience: 1 to 6 Years
Salary: ₹2.5 - ₹3.5 LPA
Contact Number: +91 9380445476
TruAstro is hiring for Customer Support Executive. This is a remote role. The hiring office is in Bengaluru, but the work mode is work from home. The company is looking for a communication-driven inbound support executive.
The role is focused on customer support and service work. You will handle incoming queries and help customers with a good experience. The work includes inbound calls WhatsApp chats web enquiries and email enquiries.
Responsibilities
- Handle inbound calls
- Respond to WhatsApp chats
- Reply to web enquiries
- Support email enquiries
- Deliver good customer experience
- Resolve customer queries with care
The company wants candidates who can communicate well and handle support queries smoothly. Good customer service skills are important for this role. Any graduate can apply.
This is a remote opening. So no city or state has been added with the location. The role is suitable for candidates who are comfortable with voice and non-voice support work.
Key Skills
- Inbound process
- Customer support
- Non-voice process
- Voice process
- Chat process
- Customer satisfaction
- Email process
- Domestic process
TruAstro is a guidance and consultation platform. It connects users with experts in astrology tarot numerology and spiritual guidance. The company has shared a contact number for interested candidates.
Contact Number: +91 9380445476
