Job Role: Chat Support Executive – Work From Home
Company: Indian MNC Company
Posted By: Angel Consultants
Job Type: Full Time | Permanent | Work From Home
Experience: 0–5 Years
Salary: Up to ₹20K per month
Salary Range: ₹1–2.52 Lacs P.A.
Work Location: Remote | Pan India
Hiring Office: Indore
Openings: 50
Education: Graduation Not Required
Laptop: Required
WiFi: Required
HR Contacts:
Alisha: +91 9987368824
Nausheen: +91 7208698865
Additional HR Contact: Farah – +91 9372154643
Indian MNC Company is hiring candidates for a customer service chat process with a permanent work-from-home option. The position is suitable for freshers as well as candidates with up to 5 years of experience.
Candidates should have good English communication skills and their own laptop with a stable WiFi connection. The role mainly involves customer support through chat and other non-voice processes.
Key Responsibilities
- Handle customer queries through chat.
- Provide customer support through the assigned process.
- Understand customer issues and provide suitable assistance.
- Communicate clearly in English.
- Follow customer service guidelines.
- Maintain proper customer handling standards.
Requirements
- 0–5 years of experience.
- Freshers can apply.
- Good English communication skills.
- Personal laptop is mandatory.
- Stable WiFi connection is mandatory.
- Good customer handling skills.
- Comfortable working from home.
- Graduation is not required.
Process Areas
- Chat Support
- Customer Service
- Non-Voice Process
- Customer Care
- Email Process
- Inbound Support
- Blended Process
- Customer Support
Skills
- Chat Support
- Customer Service
- Customer Handling
- Customer Support
- English Communication
- BPO
- Non-Voice Process
- Email Support
- Inbound Support
How to Apply
Interested candidates can contact the HR team:
Alisha: +91 9987368824
Nausheen: +91 7208698865
Farah: +91 9372154643
Candidates should keep their updated resume and required work-from-home setup ready before applying.