Job Role: Customer Service Agent (Bilingual Interpreter) – Work from Home
Company & Job Details
Company: Datamark BPO Service
Work Mode: Remote / Work from Home
Preferred Location: Chennai candidates preferred
Hiring Office: Chennai, Tamil Nadu
Experience: 0–2 Years
Salary: ₹3–3.5 LPA
Openings: 20
Employment Type: Full-time
Education: Any Graduate preferred
HR Contact Details
Contact Person: Simran
Mobile / WhatsApp: 8925893556
Email: Simranjith.Kaur@datamark.net
Datamark is looking for Customer Service Agents to provide language support to customers. The work involves helping people communicate clearly through phone calls. Candidates should be comfortable speaking in English and another required language.
This is a work-from-home position. The company will provide the required work equipment.
What Will Be Your Responsibilities?
- Understand the language needs of customers during calls.
- Translate conversations clearly between customers and clients.
- Help both sides understand each other.
- Enter and update customer details in company systems.
- Use computer tools and databases while handling calls.
- Transfer calls to the correct department when needed.
- Provide information and support to customers.
- Keep customer information private and follow company rules.
Skills & Requirements
- Good speaking and writing skills in English and the required target language.
- Clear communication and listening skills.
- A helpful attitude towards customers.
- Good typing speed and keyboard skills.
- Basic computer knowledge.
- Ability to handle calls and update records at the same time.
- Good attention to detail.
- Ability to manage work during busy hours.
Preferred Qualifications
- Experience in interpretation, translation, customer service, or call centre work is preferred.
- Graduates are preferred.
- Knowledge of data entry and computer work.
- Good problem-solving and time management skills.
- Ability to handle private customer information carefully.
Work Benefits & Other Details
- Permanent work-from-home facility.
- Full-time employment.
- Required work equipment will be provided by the company.
- Candidates from Chennai are preferred.
How to Apply
Interested candidates can send their updated resume to HR Simran through WhatsApp or email.
