Job Role: Academic Counselor – US Shift
Company: MusicPandit
Location: Bengaluru
Work Mode: Remote (Initial 1-week office training in Bengaluru)
Employment Type: Full-time
Salary: ₹30K–₹35K per month (Negotiable)
Experience: 0–1 year (US Market)
Working Hours: 7:30 PM – 4:30 AM IST
Working Days: 6 days a week with 1 rotational weekly off
Contact Details
Email: careers@musicpandit.com
Phone / WhatsApp: +919686880340
About the Company
MusicPandit provides online music education for children of all skill levels. Its programs include vocal training, instrumental lessons, choir programs and summer camps, delivered through interactive classes by expert teachers.
About the Position
MusicPandit is hiring an Academic Counselor to guide US-based parents through the admission process. The role involves understanding children's learning needs, recommending suitable music programs and converting enquiries into confirmed enrolments.
Key Responsibilities
- Counsel parents about music courses, programs and learning options.
- Understand student requirements and recommend suitable programs.
- Manage the complete admission process, from enquiry to confirmed enrolment.
- Follow up with leads through calls, emails and messaging platforms.
- Coordinate with educators and operations teams for student onboarding.
- Maintain lead and admission records in the CRM.
- Handle post-admission queries and student feedback.
- Support outreach campaigns and promotional activities.
Requirements
- 0–1 year of experience in counselling, sales or customer support for US-based customers.
- Excellent spoken and written English.
- Confidence in communicating with US-based parents.
- A consultative sales approach.
- Familiarity with CRM tools and lead management platforms.
- Good organizational and communication skills.
- Ability to manage multiple conversations and meet targets.
- Willingness to work night shifts and attend initial training in Bengaluru.
Salary & Benefits
- Monthly salary of ₹30K–₹35K negotiable based on the interview.
- Provident Fund (PF).
- Consistent lead pipeline with no cold prospecting.
- Career growth opportunities in a growing EdTech startup.
Work Schedule & Training
- Night Shift: 7:30 PM to 4:30 AM IST.
- Working Days: 6 days per week.
- Weekly Off: 1 rotational day.
- Initial Training: 1 week at the Bengaluru office.
- Occasional office visits may be required.
How to Apply
Interested candidates can share their updated resume through careers@musicpandit.com or send their CV directly on WhatsApp at +919686880340.
