Job Role: Customer Support Associate
Company: Tech Mahindra
Location: Kolkata, West Bengal
Work Mode: 100% Work From Home
Experience: Freshers Only (0–1 Years)
Salary: ₹14K In-Hand
Openings: 1
Job Type: Full-Time, Permanent (9-Month Internship)
Working Days: 5 Days per Week
Shift: 24/7 Rotational Shifts
HR Contact Details
Email: DD00705216@techmahindra.com
Phone: 8240907131
Job Overview
Tech Mahindra is hiring freshers for its Hindi and English voice process. The selected candidates will work remotely and handle customer queries through voice calls.
Key Responsibilities
- Resolve customer queries through voice calls.
- Assist customers in Hindi and English.
- Maintain effective customer communication.
Eligibility Criteria
- Minimum qualification: 12th Pass.
- Freshers only.
- Age: 18–25 years.
- Excellent verbal communication skills in Hindi and English.
- No major mother tongue influence (MTI).
Salary & Work Schedule
- Fixed salary of ₹14K In-Hand.
- 5 working days per week.
- 2 rotational weekly offs.
- 24/7 rotational shifts.
System Requirements
- Windows 10 or 11.
- Minimum 8 GB RAM.
- Intel Core i5 (6th Generation or above) or Ryzen 5 (6th Generation or above).
- Minimum 20 Mbps internet speed (upload/download).
- Power backup.
- Noise-cancelling USB headset.
Interview Process
- HR round through video call (E-Aadhaar mandatory).
- Typing test: Minimum 30 WPM with 90% accuracy.
- Final round through Google Meet (selfie with Aadhaar mandatory).
Documents Required
- Aadhaar Card with complete date of birth.
- E-Aadhaar.
- PAN Card.
- 10th and 12th mark sheets.
How to Apply
Interested candidates can send their updated resume to DD00705216@techmahindra.com or contact 8240907131.
