Social Media Escalations
Company: Elance Group
Location: Karnataka
Employment Type: FULL_TIME
Salary: Not Disclosed
Work Hours: 09:00-18:00
Qualifications: Not specified
Date Posted: 21 Feb, 2026
Valid Through: 25 Mar, 2026
Key Responsibilities 1) Operating in a 24-hour day, 6-day work week team, with multiple/rotational shift options. 2) Understanding and expertise in domestic and international travel requirements (LCC airlines) 3) Able to understand customer queries and advise them of suitable resolution 4) Customer-focused and service-oriented, where you are accountable for key performance indicators indicators of success, such as customer satisfaction (CSAT), key productivity metrics 5) Coach, develop, and men…