Customer Engineer III, AI/ML, Central, Google Cloud

This Customer Engineer role at Google Cloud focuses on driving technical solutions and supporting customers with AI/ML and cloud computing expertise. Here’s a breakdown of the key aspects:

Minimum Qualifications

• Education: Bachelor’s degree or equivalent practical experience.
• Experience: 8+ years in a customer-facing technical role in cloud computing or as a sales engineer/technical consultant.
• Technical Skills: Proficiency with cloud native architectures, big data, machine learning (ML), and numerical programming (e.g., TensorFlow, Python, MATLAB).
• Experience in AI Platforms: Skilled in building, deploying, and managing ML models.

Preferred Qualifications

• Education: Master’s degree in Computer Science or a related field.
• Machine Learning Knowledge: Experience with deep learning, LSTM, and convolutional networks.
• Software Development: Knowledge of scalable distributed systems and infrastructure.
• Data Management: Familiarity with data trends and issues relevant to big data within business contexts.
• Adaptability: Ability to quickly understand and work with new and emerging technologies.

Responsibilities

• Problem Solving: Identify and address customer technical challenges, and strategize solutions to resolve blockers.
• Customer Engagement: Demonstrate Google Cloud’s capabilities through prototypes, proofs of concept, and by providing technical support.
• Architecture & Strategy: Recommend best practices for integration and architecture for cloud solutions, tailoring strategies to customer needs.
• Technical Advocacy: Act as a machine learning subject matter expert, assisting with product briefings, solution briefings, and ongoing technical support.
• Collaboration: Work with sales, product management, and engineering teams to optimize Google Cloud’s solutions, improving adoption and implementation for customers.

Benefits and Salary

• US Base Salary: $142,000 - $214,000, plus additional bonus, equity, and benefits.
• Location-Based Pay: Individual pay is adjusted based on location, skills, and experience.
• Additional Benefits: Information on equity, bonus, and benefits is available, reflecting Google’s commitment to competitive compensation packages.

About the Role

In this role, you'll leverage your technical expertise in AI/ML and cloud to help Google Cloud customers make impactful digital transformations. As a part of the Google Cloud team, you’ll work with leading-edge technologies to create robust, sustainable solutions that enable customer success across a diverse array of industries.

This position is ideal for a technically skilled, adaptable individual with extensive cloud and AI/ML experience, who enjoys collaborative problem-solving in a client-focused setting.