Job Role: Customer Service Executive
Company: WM Universal Solutions
Job Type: Full-Time, Permanent
Work Mode: On-Site / In Person
Location: Gurugram, Haryana
Experience: 0–2 Years
Process: Non-Voice / Customer Service
Working Days: 5 Days a Week
Shift: Rotational Shifts
Weekly Off: Rotational
Openings: 10
Education: Any Graduate
Salary: Not Disclosed
Hiring Type: Walk-In Interview
HR Contact: Shachi Sharma
Phone: +91 7428923169
Walk-In Interview Details
Dates: 16 September – 18 September
Time: 2:00 PM – 4:00 PM
Venue: 10th Floor, Tower E & 11th Floor, Tower D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari, Gurgaon–Faridabad Road, Gurgaon – 122003
WM Universal Solutions is hiring Customer Service Executives for a non-voice customer service process in Gurugram. Freshers and candidates with up to 2 years of experience can apply.
The selected candidate will handle customer queries, provide accurate information, and resolve issues professionally. Good English communication, basic computer skills, and a customer-focused approach are required.
Key Responsibilities
- Handle customer queries through non-voice channels.
- Provide accurate information to customers.
- Resolve customer issues efficiently.
- Maintain professional and clear communication.
- Work with team members to meet service standards.
- Handle different customer situations patiently.
- Maintain customer satisfaction.
- Complete assigned customer service tasks on time.
Requirements
- Excellent spoken English and communication skills.
- Positive attitude and customer-first approach.
- Ability to multitask.
- Good organizational skills.
- Comfortable working in rotational shifts.
- Comfortable with rotational weekly offs.
- Basic computer knowledge.
- Good typing speed.
- Freshers can apply.
- Up to 2 years of customer service experience is preferred.
Key Skills
- Customer Service
- Non-Voice Process
- Chat Support
- Email Support
- Customer Query Handling
- Communication Skills
- Problem Solving
- Typing
- Computer Skills
- Customer Handling
What the Company Offers
- 5-day work week.
- Friendly and inclusive work environment.
- Career growth opportunities.
- Fast-paced customer service experience.
- Internal growth opportunities.
How to Apply
Interested candidates should attend the walk-in interview at the given venue.
HR Contact: Shachi Sharma
Phone: +91 7428923169
Walk-In Dates: 16 September – 18 September
Time: 2:00 PM – 4:00 PM
Venue: 10th Floor, Tower E & 11th Floor, Tower D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari, Gurgaon–Faridabad Road, Gurgaon – 122003
Work Location: Gurugram, Haryana
Work Type: In Person
Experience: 0–2 Years
Openings: 10
