Job Role: Customer Support Executive
Company: Multinational Company
Recruitment Partner: Shining Stars Institution & Travels
Location: Work From Home (Remote)
Experience: 0–2 Years
Salary: ₹17K–₹19K CTC
Quarterly Bonus: ₹2K
Openings: 500
Job Type: Full-Time, Permanent
HR Contact Details
Muskan: 8840546552
Partho: 8604442224
Job Overview
Shining Stars is hiring Customer Support Executives for a remote customer service process. Freshers and experienced candidates can apply. Graduates and undergraduates are eligible.
Key Responsibilities
- Handle customer queries through calls, emails and chats.
- Provide accurate product and service information.
- Resolve customer issues professionally.
- Maintain customer records using CRM software.
- Escalate complex queries when required.
- Identify upselling and cross-selling opportunities.
Eligibility & Requirements
- Freshers and experienced candidates can apply.
- Graduates and undergraduates are eligible.
- Good communication and customer-handling skills.
- Ability to resolve customer queries.
Laptop & Work Requirements
- Intel i5 or higher processor.
- Stable Wi-Fi connection.
- Power backup.
- Headset.
Salary & Benefits
- Monthly CTC: ₹17K–₹19K.
- Quarterly bonus: ₹2K.
- Permanent work-from-home opportunity.
Interested candidates can apply or contact the HR team for further details.