Customer Support Executive
Company: Multinational Company
Posted by: Shining Stars Institution & Travels
Work Mode: Remote
Job Type: Full-Time
Salary: ₹16K CTC
Experience: 0 to 2 Years
Openings: 500
Contact Number: +91 8840546552
Shining Stars Institution & Travels is hiring for the role of Customer Support Executive for a multinational company. This is a remote work from home opportunity with 500 openings. Both freshers and experienced candidates can apply.
The role is suitable for candidates who are interested in customer support, voice process, inbound or blended support roles, and want to work in a customer-facing environment.
Job Overview
As a Customer Support Executive, your main responsibility will be to assist customers by responding to their queries, resolving issues, and ensuring a positive customer experience. You will also maintain proper records of interactions and escalate complex issues when required.
Key Responsibilities
- Respond to customer inquiries in a professional and timely manner
- Resolve customer issues efficiently while maintaining customer satisfaction
- Understand customer needs and provide correct information about products, services, and policies
- Escalate complex issues to the appropriate team when needed
- Follow up on unresolved concerns until closure
- Maintain accurate records of customer communications and support activities
Eligibility
- Graduate and undergraduate candidates can apply
- Freshers and experienced candidates are both eligible
- Good communication skills will be helpful for this role
- Candidates interested in customer support, voice process, or domestic BPO can apply
Salary and Work Mode
- Salary: ₹16K CTC
- Location: Remote / Work From Home
- Experience Required: 0 to 2 years
Important Note
The company has clearly mentioned that Shining Stars does not charge any registration or placement fee from candidates.
How to Apply
Interested candidates can apply now or share their updated resume with the HR contact below:
Muskan: +91 8840546552
