Customer Support Executive (Female)
Company Name: Creativecodz
Location: Remote
Salary: ₹8K - ₹15K per month
Job Type: Full-time
Creativecodz is hiring Female Customer Support Executives for a work from home opportunity. Freshers and experienced candidates can apply. This role is ideal for candidates who enjoy helping customers and providing support through different communication channels.
Contact Details
Contact: +91 9176806488
Email: info@creativecodz.com
The company is looking for candidates with good communication skills. You will interact with customers and help resolve their queries. Training and support will be provided to help you perform your role effectively.
This is a remote position that offers flexibility and learning opportunities. Candidates should be comfortable working independently from home.
Key Responsibilities
- Handle customer queries through phone calls
- Reply to customers on WhatsApp
- Support customers through email
- Assist customers through chat
- Provide solutions to service-related questions
- Follow up on ongoing projects and updates
- Maintain positive customer relationships
- Record customer interactions accurately
- Coordinate with internal teams
- Escalate complex issues when required
- Ensure customer satisfaction
The role requires patience and professionalism. You should be able to communicate clearly and maintain a positive attitude while assisting customers.
Required Skills
- Good communication skills
- Customer handling skills
- Problem-solving ability
- Basic computer knowledge
- Email communication
- MS Office basics
- Google Sheets basics
- Multitasking ability
- Independent working skills
Language Requirements
- English
- Tamil
Eligibility Criteria
- Female candidates only
- Freshers can apply
- Experience: 0 to 2 years
- Customer support experience is an advantage
- Telecalling experience is an advantage
- Client servicing experience is an advantage
Benefits
- Work from home
- Cell phone reimbursement
- Paid sick leave
- Learning opportunities
- Professional work environment
Work Details
- Remote Work
- Full-time Position
- Experience: 0 to 2 Years
- Freshers Welcome
This opportunity is suitable for candidates who enjoy interacting with people and solving customer problems. It offers a chance to build experience in customer support while working from home.
How To Apply
Interested candidates can contact the company through the details below.
Contact: +91 9176806488
Email: info@creativecodz.com