CSM Jira ACP120/420 CSM (Technical) The Customer Success Manager (CSM) is a PMP Jira 120 Certified Technical Account sales pro responsible for identifying Microsoft customers technical needs, resolving questions or concerns, and providing product knowledge via phone and email. Additionally, CSMs are expected to identify sales opportunities rapidly and work to close new sales or transfer leads to teammates for closure. *Quota Carrying * EXPERIENCE: 7 years of SaaS sales experience Microsoft Clo…