Contract Type: Full time, Permanent Location: Noida JOB OVERVIEW As a Senior Customer Service Executive – Telephony, you will play a key role in driving the student application process at Study Group. You will proactively engage with partner agents through outbound and inbound calls to ensure timely submission of documents and fees, resolve queries, and facilitate smooth progression of applications. Additionally, you will handle inbound calls from both agents and students, delivering clear, acc…