Job Description – Support Delivery Manager (SDM) Position Summary We are looking for an experienced Support Delivery Manager (SDM) to lead the end-to-end delivery of Application Managed Services (AMS) .The ideal candidate will have 15 years of experience in Application Support and Managed Services, with a strong background in leading global application support teams, driving ITIL-based service operations, ensuring SLA compliance, managing major incidents, and delivering continuous service impro…