Job Role: Chat Support Executive
Company: Hiring for Leading MNC BPO Company
Posted By: I Way Solutions
Job Type: Full-Time, Permanent
Work Mode: On-Site / In Person
Location: Mohali, Punjab
Other Locations: Chandigarh IT Park / Panchkula
Salary: ₹3 – ₹4.25 LPA
Experience: 0–3 Years
Openings: 500
Process: International BPO – Voice & Non-Voice
Education: Minimum 12th Pass
Industry: BPM / BPO
HR Contact: Sumit, HR
Phone: +91 8708200679
Application: Call HR for more information
I Way Solutions is hiring Chat Support Executives for an international BPO process in Mohali. The position includes both voice and non-voice customer support activities.
Candidates should have good communication and basic computer knowledge. The role is open to 12th-pass candidates, graduates, postgraduates, and freshers.
Key Responsibilities
- Handle customer queries through chat and voice channels.
- Provide customer support and resolve customer issues.
- Handle customer service requests professionally.
- Solve customer queries accurately.
- Maintain clear communication with customers.
- Support international BPO process activities.
- Follow company process and quality guidelines.
- Maintain customer satisfaction.
- Complete assigned customer service tasks on time.
Requirements
- Minimum 12th pass qualification.
- Graduates and postgraduates can apply.
- Freshers can apply.
- Good communication skills.
- Basic computer knowledge.
- Good customer-handling skills.
- Ability to understand and solve customer queries.
- Comfortable working in BPO voice or non-voice processes.
Key Skills
- Chat Support
- Customer Support
- Customer Service
- Voice Process
- Non-Voice Process
- International BPO
- Query Resolution
- Customer Handling
- Communication Skills
- Email Support
- BPO Customer Service
Benefits
- PF and ESI.
- Full salary during training period.
- Full-time permanent employment.
How to Apply
Interested candidates can contact HR:
Sumit, HR: +91 8708200679
Work Location: Mohali, Punjab
Other Locations: Chandigarh IT Park / Panchkula
Work Type: In Person
Salary: ₹3 – ₹4.25 LPA
Experience: 0–3 Years
Openings: 500
