CRM and Client Handling Executive Job, Delhi Location, Megaaudio

Company Name: Megaaudio International Ltd
Location: Wazirpur Industrial Area / Ashok Vihar, Delhi (Hybrid)
Job Type: Full-time, Part-time, Freelance
Salary: Not specified
Contact: ho@autordx.com | +91 9871167297

About the Role

This role is ideal for candidates interested in customer handling, backend operations, and CRM systems. You will manage customer data, handle queries, and support the sales and service teams for smooth operations.

Key Responsibilities & Work

• Manage and maintain customer data in CRM software
• Handle customer queries, complaints, and follow-ups
• Coordinate with sales and service teams
• Maintain records like purchase history and feedback
• Respond to customers via calls, WhatsApp, email, and social media
• Generate daily and weekly CRM reports
• Track leads, conversions, and engagement
• Work on improving customer satisfaction and retention

Eligibility & Skills Required

• Bachelor’s degree in Business, Marketing, or related field
• Minimum 6 months to 1 year experience in CRM or customer support
• Good communication skills (Hindi & English)
• Basic knowledge of CRM tools, Excel, and data handling
• Strong problem-solving and customer handling skills

Work Setup & Environment

• Hybrid work (Delhi location)
• Office + remote combination
• Backend and coordination-focused role

How to Apply

Send your CV via email or WhatsApp.

📧 Email: ho@autordx.com
📞 WhatsApp: +91 9871167297