Company: Startek
Position: Customer Care Executive / Customer Success Associate
Industry: BPM / BPO
Location: Remote
Employment Type: Full Time, Permanent
Salary: ₹1.25L-₹2L P.A.
HR Contact: Ajay – 7042086251
Job Role
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Handle customer queries via phone, chat, and email
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Resolve customer issues efficiently
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Ensure high customer satisfaction
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Manage order-related concerns
Eligibility Criteria
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Excellent communication skills required
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Graduate and Undergraduate can apply
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Fresher and experienced candidates eligible
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Laptop with minimum 8 GB RAM and Windows 10 mandatory
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Wi-Fi connection required
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Comfortable with 6 days working and rotational week-off
Work Schedule
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9-hour shift (8 hours production + 1 hour split breaks)
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Permanent work from home
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On-the-job training provided
Selection Process
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HR Evaluation
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Operations Evaluation
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L2 Operations Evaluation
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Typing Test
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Versant Test
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Situational Judgment Test
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Client Evaluation
How to Apply
Send your resume or contact on WhatsApp at 7042086251
