Customer Service Executive – Mutual Fund Support

Company: Kotak Mahindra Bank
Location: Thane, Navi Mumbai, Mumbai (All Areas)
Job Type: Full-time (Direct Payroll)
Experience: 0 – 4 Years
Salary: Up to ₹4.5 LPA (based on interview)

Contact Details:

• Phone / WhatsApp: +91 7030021322

Job Overview

• Hiring Customer Service Executives for Mutual Fund support
• Voice blended role (calls, email, and chat support)
• Work on retail liability and investment-related queries
• Immediate joining opportunity

Key Responsibilities

• Handle inbound customer calls professionally
• Respond to queries via email and chat
• Provide information on mutual funds, SIPs, NAVs, and transactions
• Resolve customer issues within given time
• Maintain proper records of interactions
• Ensure high customer satisfaction
• Cross-sell relevant banking and investment products

Eligibility Criteria

• Graduation mandatory (any stream)
• Age: 20 – 30 years
• No education or employment gap more than 6 months
• Good English communication skills (spoken and written)
• Freshers and experienced candidates can apply

Working Details

• Rotational day shift (7 AM to 8 PM)
• 9 hours shift (including breaks)
• 8 weekly offs per month
• Open to work on weekends and holidays

Benefits

• Direct payroll with bank
• Growth opportunities in banking sector
• Stable full-time role

How to Apply

• Call or send your CV on WhatsApp to schedule interview
• Contact: +91 7030021322