Hiring organization
Kotak Mahindra Bank
Employment Type
Full-time
Job Location
Mumbai, India
Date posted
April 11, 2026
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Position title
Customer Service Executive – Mutual Fund Support
Base Salary
₹4L-₹4.5L Per year
Description
Company: Kotak Mahindra Bank
Location: Thane, Navi Mumbai, Mumbai (All Areas)
Job Type: Full-time (Direct Payroll)
Experience: 0 – 4 Years
Salary: Up to ₹4.5 LPA (based on interview)
Contact Details:
- Phone / WhatsApp: +91 7030021322
Job Overview
- Hiring Customer Service Executives for Mutual Fund support
- Voice blended role (calls, email, and chat support)
- Work on retail liability and investment-related queries
- Immediate joining opportunity
Key Responsibilities
- Handle inbound customer calls professionally
- Respond to queries via email and chat
- Provide information on mutual funds, SIPs, NAVs, and transactions
- Resolve customer issues within given time
- Maintain proper records of interactions
- Ensure high customer satisfaction
- Cross-sell relevant banking and investment products
Eligibility Criteria
- Graduation mandatory (any stream)
- Age: 20 – 30 years
- No education or employment gap more than 6 months
- Good English communication skills (spoken and written)
- Freshers and experienced candidates can apply
Working Details
- Rotational day shift (7 AM to 8 PM)
- 9 hours shift (including breaks)
- 8 weekly offs per month
- Open to work on weekends and holidays
Benefits
- Direct payroll with bank
- Growth opportunities in banking sector
- Stable full-time role
How to Apply
- Call or send your CV on WhatsApp to schedule interview
- Contact: +91 7030021322
