Customer support executive

Company Name: Jobupdateindia
Job Type: Full-time
Salary: 14,000 - 20,000
Location: Lucknow, India
Email: anvesha.jobupdateindia@gmail.com
Contact HR: +91 7773068374

Job Description:

🚨 We’re Hiring: Customer Support Executive (Voice Process)

Are you passionate about helping people and delivering great customer experiences? Join our team as a Customer Support Executive and kickstart or grow your career in the BPO industry!

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💼 Key Responsibilities
- Handle inbound customer calls professionally and courteously
- Resolve customer queries within defined timelines
- Maintain accurate records of interactions
- Follow company policies and quality standards
- Ensure high customer satisfaction through excellent service

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🎓 Eligibility Criteria
- Minimum qualification: 12th Pass (Undergraduate)
- Freshers are welcome
- Aadhaar linked with a nationalized bank account is mandatory
- No prior enrollment in NAPS
- 6+ months experience preferred (BPO/private sector, on paper)

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🧠 Skills Required
- Good communication skills (Level 4 & above)
- Typing speed: Minimum 25 WPM
- Basic computer knowledge
- Strong problem-solving and customer-handling skills

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⏰ Work Schedule
- 9-hour shift (between 7:00 AM – 3:00 AM window)
- Rotational shifts (for male candidates)
- No night shifts for female candidates
- 6 days working

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💰 Compensation
- Experienced: ₹21K CTC/month (Approx. ₹19K in-hand)
- Freshers: ₹14.5K stipend (Approx. ₹14K in-hand)

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🎓 Training & Onboarding
- 30 Days Work From Home (WFH) Training
- Post-training: Work From Office (nesting, certification & operations)

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### 📞 Apply Now
👤 HR ANVESHA SHRIVASTAVA
📱 Phone: +91 77730 68374
📧 Email: Anvesha.jobupdateindia@gmail.com

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✨ Freshers looking to start their career and experienced candidates seeking growth are both encouraged to apply!

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