Job Role: Customer Support Executive
Company: Tech Mahindra
Job Type: Full-Time, Permanent
Work Mode: On-Site / In Person
Location: Noida, Uttar Pradesh
Salary: ₹3.75 – ₹4.5 LPA
Experience: 1–6 Years
Minimum Experience: 1 Year in International BPO Chat Process
Openings: 50
Process: International Chat / Non-Voice
Education: Minimum 12th Pass
Shift: Rotational & Night Shifts
HR Contact: Sania
Phone / WhatsApp: +91 7703879375
Email: sx001154743@techmahindra.com
Tech Mahindra is hiring a Customer Support Executive for an international chat process in Noida. The position involves handling international customer queries and helping customers with billing-related issues.
Candidates should have at least 1 year of international BPO experience in chat support. Good English communication and flexibility with rotational and night shifts are required.
Key Responsibilities
- Resolve international customer queries through chat.
- Handle customer billing-related issues.
- Understand customer needs and provide suitable solutions.
- Maintain professional communication with customers.
- Work toward customer satisfaction.
- Follow company process and service guidelines.
- Maintain accurate customer information and interaction records.
Requirements
- Minimum 1 year of international BPO chat experience.
- Minimum 12th pass qualification.
- Good English communication skills.
- Good customer-handling ability.
- Comfortable working in rotational and night shifts.
- Ability to resolve customer queries through live chat.
- International customer support experience is preferred.
Key Skills
- International Chat Process
- Customer Support
- Live Chat
- Customer Service
- Billing Support
- US Process
- International Non-Voice
- BPO
- Web Chat
- Customer Handling
- Query Resolution
Benefits
- Both-side cab facility.
- Incentives.
- Full-time permanent employment.
How to Apply
Interested candidates can contact:
Sania: +91 7703879375
Email: sx001154743@techmahindra.com
Work Location: Noida, Uttar Pradesh
Work Type: In Person
Salary: ₹3.75 – ₹4.5 LPA
Experience: 1–6 Years
Openings: 50
