Wadhwani Infotech is hiring Technical Support Executive
Wadhwani Infotech is looking for freshers and technical candidates. This is a simple support-based opening. You will help clients with software use and basic technical issues. It is a good start for a tech career.
Contact Details
Mail: hr@wadhwaniinfotech.com
WhatsApp: +91 8871999699
Job Details
Location: India
Salary: ₹8K - ₹12K per month
Job Type: Full-time, Permanent, Fresher, Internship
Contract Length: 6 months
Shift: Day shift
Work Days: Monday to Friday
Work Location: In person
About the Work
This is a client support job. You will talk to users by call, email, chat, or remote session. You will help them understand the software and solve basic issues. You will also share hard cases with the development team.
This job suits candidates who know a little about HTML, PHP, MySQL, web development, or mobile apps. Freshers can also apply. A patient and helpful attitude is important.
Main Responsibilities
- Give technical support to clients
- Solve software issues quickly
- Guide users on software features
- Share complex issues with the development team
- Record client queries and solutions
- Follow up in the support system
Requirements
- Basic knowledge of HTML, PHP, MySQL, or similar tools
- Good communication skills in Hindi and basic English
- Simple problem-solving ability
- Ability to guide clients patiently
- Freshers with technical background can apply
What You Get
- Hands-on software support experience
- Basic technical troubleshooting exposure
- Training during onboarding
- Growth chance in development or QA
- Performance-based incentives
- Cell phone reimbursement
- Paid sick time
How to Apply
You can apply through Indeed or send your resume by email. The contact details are below.
Mail: hr@wadhwaniinfotech.com
WhatsApp: +91 8871999699
-
Give technical support to clients
-
Solve software issues quickly
-
Guide users on software features
-
Share complex issues with the development team
-
Record client queries and solutions
-
Follow up in the support system
-
Hands-on software support experience
-
Basic technical troubleshooting exposure
-
Training during onboarding
-
Growth chance in development or QA
-
Performance-based incentives
-
Cell phone reimbursement
-
Paid sick time
Simple problem-solving ability
Ability to guide clients patiently
Freshers with technical background can apply
Basic technical troubleshooting exposure