Job Title: Tech Support Executive
Provide technical assistance and support for software, hardware, and IT-related issues at our office.
Organization: Softmate Systems
Location: Garhchiroli, Maharashtra, India
Employment Type: Full-time
Salary: ₹10K – ₹15K per month
Contact: WhatsApp – +91 96653 85591 / +91 95790 81398 | Email – hr@softmatesystems.com
About Company
Softmate Systems specializes in IT solutions and technical support services. Our team is committed to delivering reliable and professional tech assistance to ensure smooth operations for clients and internal users alike.
Role Overview
We are looking for a proactive Tech Support Executive to handle IT support requests, troubleshoot technical issues, and assist staff with software and hardware problems. The candidate should be communicative, presentable, and knowledgeable in basic computer operations.
Key Responsibilities
- Respond to IT support requests via calls, email, and in-person
- Troubleshoot basic software and hardware issues
- Maintain records of support requests and resolutions
- Assist in installation and configuration of computer systems
- Ensure smooth day-to-day IT operations
Requirements
- Any Graduate (IT or BCA preferred)
- Good communication and interpersonal skills
- Presentable and professional
- Basic computer knowledge and troubleshooting skills
How to Apply
WhatsApp your CV: +91 96653 85591 / +91 95790 81398
Email your Resume: hr@softmatesystems.com