Apprication Pvt Ltd, BPO Tech Support, Night Shift, Mumbai
Apprication Pvt Ltd is hiring for BPO Tech Support. This is a night shift work from office job in Goregaon East, Mumbai. The work is for candidates who speak English well and can handle technical support tasks.
Contact Details
Call: +91 7304188636
WhatsApp: +91 7208152866
HR Team: Apprication Pvt Ltd
Job Details
Company name: Apprication Pvt Ltd
Location: Mumbai, Maharashtra
Work type: Full-time
Work mode: In person
Shift time: 11:00 pm to 8:00 am
Salary: ₹30K to ₹45K per month
This work needs good communication in English. Candidates should have at least 1 year of technical support experience. You will help customers and merchants with software issues. You will also work on tickets and remote support.
Work Responsibilities
- Handle support tickets
- Resolve client and customer issues
- Test and replicate reported problems
- Install software and hardware remotely
- Give training to users if needed
- Support merchants by phone and email
- Provide remote support to clients
Requirements
- Good English communication
- Minimum 1 year experience
- Technical support knowledge
- Basic troubleshooting skills
- Bachelor’s degree preferred
- Master’s degree also accepted
Candidates must be ready to commute or relocate to Mumbai. Night shift work is required. Remote support experience will be useful.
How To Apply
Interested candidates can contact the HR team directly.
Call: +91 7304188636
WhatsApp: +91 7208152866
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Handle support tickets
-
Resolve client and customer issues
-
Test and replicate reported problems
-
Install software and hardware remotely
-
Give training to users if needed
-
Support merchants by phone and email
-
Provide remote support to clients
preferred
Technical support knowledge