<p><strong>Company Name:</strong> Megaaudio International Ltd<br /><strong>Location:</strong> Ashok Vihar H.O, Delhi (Hybrid – Work from home + Office)<br /><strong>Job Type:</strong> Part-time, Freelance<br /><strong>Salary:</strong> Not specified (as per role/project)<br /><strong>Contact:</strong> <a>ho@autordx.com</a> | +91 9871167297</p>
<p><strong>Description:</strong></p>
<p><strong>Key Responsibilities & Work</strong></p>
<ul>
<li>Manage and update customer data in CRM software</li>
<li>Handle customer queries, complaints, and follow-ups</li>
<li>Coordinate with sales and service teams</li>
<li>Maintain customer records, purchase history, and feedback</li>
<li>Respond to customers via calls, WhatsApp, email, and social media</li>
<li>Generate daily and weekly CRM reports</li>
<li>Track leads, conversions, and engagement</li>
<li>Improve customer satisfaction and retention</li>
</ul>
<p><strong>Eligibility & Skills Required</strong></p>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field</li>
<li>Minimum 6 months experience in CRM or customer support</li>
<li>Good communication skills (Hindi & English)</li>
<li>Knowledge of CRM tools, Excel, and data management</li>
<li>Strong problem-solving and customer handling skills</li>
</ul>
<p><strong>Work Setup & Flexibility</strong></p>
<ul>
<li>Hybrid work (Delhi office + remote work)</li>
<li>Part-time / freelance role</li>
<li>Flexible working based on tasks</li>
</ul>
<p><strong>Why Join This Role</strong></p>
<ul>
<li>Opportunity to work in automobile accessories industry</li>
<li>Hands-on experience in CRM and customer handling</li>
<li>Flexible work structure</li>
</ul>
<p><strong>How to Apply</strong></p>
<p>Send your updated resume via email or WhatsApp.</p>
<p>📧 Email: <a>ho@autordx.com</a><br />📞 WhatsApp: +91 9871167297</p>
