Job Role: Customer Service Agent
Company: Datamark BPO Service
Work Mode: Remote / Work From Home
Location: Chennai Preferred
Experience: 0–2 Years
Salary: ₹3–3.5 Lacs P.A.
Employment Type: Full-Time, Permanent
Qualification: Any Graduate Preferred
Work Assets: Provided by the Company
Contact Details:
HR Simran: 8925893556
Email: Simranjith.Kaur@datamark.net
DATAMARK is hiring a Customer Service Agent / Bilingual Interpreter for remote work. The role involves helping customers through real-time language interpretation and support.
Candidates should have strong English and target-language communication skills. Good computer, typing and customer-handling skills are also required.
Key Responsibilities
- Identify callers' language needs.
- Provide accurate real-time interpretation.
- Support clear communication between customers and clients.
- Update customer information in internal systems.
- Use databases and support tools.
- Transfer calls when required.
- Provide additional customer support.
- Maintain accuracy and confidentiality.
Requirements
- English and target-language proficiency.
- Good communication and interpersonal skills.
- Strong customer service approach.
- Good multitasking ability.
- Good data entry and computer skills.
- Strong typing and keyboarding skills.
- Good attention to detail.
- Ability to work in a fast-paced environment.
Preferred
- Experience in interpretation, translation, customer service or call centers.
- Ability to handle confidential information.
- Any Graduate preferred.
- Active listening and problem-solving skills.
Work Details
- Remote / Work From Home.
- Chennai candidates are preferred.
- Full-time and permanent employment.
- Company will provide work assets.
How to Apply
Send your resume to Simranjith.Kaur@datamark.net or WhatsApp 8925893556.
