Company: OneSpider Technologies LLP
Position: Customer Care Executive
Industry: Software / ERP Services
Location: Mumbai, Maharashtra (Hybrid – Work From Home + On-site at Lower Parel East, Mumbai)
Employment Type: Full Time
Salary: ₹15K-₹18K/Month
HR Contact: +91 9702074236
Role Overview:
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Support existing customers who are using company ERP software
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Help users understand software usage and features
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Assist customers with accounting entries and billing process
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Resolve GST related questions from clients
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Provide remote troubleshooting using tools like AnyDesk or UltraViewer
Daily Work Tasks:
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Handle incoming customer support calls
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Solve software related issues faced by users
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Guide customers step-by-step for system usage
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Help clients with accounting and GST related queries
Required Skills:
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Basic accounting knowledge
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Good communication skills
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Customer support experience preferred
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Freshers with accounting knowledge can also apply
Work Schedule:
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Monday to Saturday working
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Day shift timing: 10 AM – 7 PM
Benefits Offered:
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Software training will be provided
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Stable job with growth opportunities
How to Apply:
Send your resume or contact on WhatsApp at +91 9702074236