<p><strong>Company:</strong> OneSpider Technologies LLP<br /><strong>Position:</strong> Customer Support Executive<br /><strong>Industry:</strong> Software / ERP Services<br /><strong>Location:</strong> Mumbai, Maharashtra (Hybrid – Work From Home + On-site at Lower Parel East)<br /><strong>Employment Type:</strong> Full Time, Permanent<br /><strong>Salary:</strong> ₹15K-₹18K/Month<br /><strong>HR Contact:</strong> +91 9702074236</p>
<p><strong>Vacancy Details:</strong></p>
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<p>Total Openings: 50</p>
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<p>Experience Required: 1-3 Years</p>
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<p>Education Required: Graduation</p>
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<p>Gender: Both</p>
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<p>Shift: Day Shift</p>
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<p>Working Days: 6 Days/Week</p>
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<p><strong>Role Overview:</strong></p>
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<p>Support customers using ERP software and related tools</p>
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<p>Help users with accounting entries, billing process, and GST queries</p>
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<p>Provide step-by-step guidance for software usage</p>
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<p>Assist customers through calls and remote support tools</p>
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<p><strong>Daily Work Tasks:</strong></p>
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<p>Handle customer calls and queries</p>
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<p>Guide customers in using ERP software features</p>
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<p>Solve issues related to billing and accounting entries</p>
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<p>Help users understand GST-related functions in the system</p>
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<p>Provide remote troubleshooting using tools like AnyDesk or UltraViewer</p>
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<p><strong>Required Skills:</strong></p>
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<p>Basic accounting knowledge</p>
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<p>Good communication and problem solving skills</p>
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<p>Customer support experience preferred</p>
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<p>Ability to guide users clearly and patiently</p>
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<p><strong>Eligibility:</strong></p>
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<p>Freshers with accounting knowledge can also apply</p>
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<p>Must be sincere and dedicated to customer service</p>
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<p><strong>Benefits Offered:</strong></p>
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<p>Software training will be provided</p>
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<p>Stable job with growth opportunities</p>
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<p><strong>How to Apply:</strong></p>
<p>Send your resume or contact on WhatsApp at +91 9702074236</p>
