<p><strong>Position:</strong> Customer Support Executive (CSE)<br /><strong>Industry:</strong> IT Services / Digital Solutions<br /><strong>Location:</strong> India (Remote – Work From Home)<br /><strong>Employment Type:</strong> Full-time, Fresher<br /><strong>Salary:</strong> ₹5K/Month<br /><strong>HR Contact:</strong> +91 9032427197<br /><strong>Email:</strong> <a>wedigitalsolutions22@gmail.com</a></p>
<p><strong>Main Responsibilities:</strong></p>
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<p>Handle inbound and outbound calls with customers</p>
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<p>Reply to client queries via WhatsApp, email, or phone</p>
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<p>Explain company services and digital solutions clearly to clients</p>
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<p>Maintain records of customer communication in CRM systems</p>
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<p>Coordinate with internal teams for project updates and client support</p>
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<p>Provide both pre-sales and post-sales support</p>
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<p>Follow up with inquiries and potential leads</p>
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<p>Resolve client concerns with a polite and professional approach</p>
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<p><strong>Project Coordination Tasks:</strong></p>
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<p>Communicate with teams and clients regarding project progress</p>
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<p>Track timelines, updates, and deliverables for digital projects</p>
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<p>Organize meetings and record project requirements</p>
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<p>Maintain accurate documentation in CRM or company systems</p>
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</ul>
<p><strong>Skills Required:</strong></p>
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<p>Strong communication skills in English</p>
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<p>Basic computer knowledge (MS Office, email handling)</p>
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<p>Ability to multitask and manage time efficiently</p>
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<p>Problem-solving and customer handling ability</p>
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<p>Basic knowledge of Excel preferred (training available if needed)</p>
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</ul>
<p><strong>Eligibility:</strong></p>
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<p>Bachelor’s degree or equivalent qualification preferred</p>
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<p>Freshers are welcome to apply</p>
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<p>Good communication and learning attitude required</p>
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</ul>
<p><strong>Benefits:</strong></p>
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<p>Cell phone reimbursement</p>
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<p>Internet reimbursement</p>
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<p>Paid sick leave</p>
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<p>Work from home flexibility</p>
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</ul>
<p><strong>How to Apply:</strong></p>
<p>Send your resume to <a>wedigitalsolutions22@gmail.com</a> or contact via WhatsApp/Call at +91 9032427197</p>
