<p><strong>Company:</strong> HelpDesk Pro<br /><strong>Position:</strong> Customer Query Handling Executive (Non-Voice)<br /><strong>Industry:</strong> Customer Support / Backend Operations<br /><strong>Location:</strong> Fully Remote (Work From Home)<br /><strong>Employment Type:</strong> Full-time<br /><strong>Salary:</strong> ₹24K – ₹32K per month<br /><strong>HR Contact:</strong> +91 8460443609</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>
<p>Handle customer queries via chat & email (no calls)</p>
</li>
<li>
<p>Provide accurate resolutions within defined TAT</p>
</li>
<li>
<p>Update tickets and customer details in CRM</p>
</li>
<li>
<p>Coordinate with internal teams for issue resolution</p>
</li>
</ul>
<p><strong>Eligibility & Skills</strong></p>
<ul>
<li>
<p>12th Pass / Graduate preferred</p>
</li>
<li>
<p>Good English writing & typing speed</p>
</li>
<li>
<p>Basic CRM/computer knowledge</p>
</li>
<li>
<p>Laptop + stable internet required</p>
</li>
</ul>
<p><strong>Benefits</strong></p>
<ul>
<li>
<p>Permanent work-from-home role</p>
</li>
<li>
<p>Paid training for non-voice process</p>
</li>
<li>
<p>Performance-based incentives</p>
</li>
<li>
<p>Fixed working hours</p>
</li>
</ul>
<p><strong>How to Apply</strong></p>
<p>Send your resume or contact on WhatsApp at <strong>+91 8460443609</strong></p>