<strong>Customer Support Associate Voice Process</strong>
<strong>Company:</strong> Tech Mahindra
<strong>Work Mode:</strong> Work From Home
<strong>Job Type:</strong> Full Time | Temporary / Contract
<strong>Contract Duration:</strong> Till 31 October 2026
<strong>Experience:</strong> 0 to 1 Year
<strong>Salary:</strong> Freshers ₹12.5K in hand approx. | Experienced ₹14K in hand approx.
<strong>Contact Details</strong>
Contact Person: HR Nabanita Chakraborty
Phone: +91 6291055422
Email: nc001130946@techmahindra.com
Tech Mahindra is hiring Customer Support Associates for the voice process. This is a 100% work from home opportunity. The role is contractual. Freshers and experienced candidates can apply.
You will handle customer queries through voice calls. You should have good communication skills. You must be comfortable working in rotational shifts.
<strong>Responsibilities</strong>
<ul>
<li>Handle customer voice calls.</li>
<li>Resolve customer queries.</li>
<li>Provide accurate information.</li>
<li>Maintain service quality.</li>
<li>Follow company guidelines.</li>
<li>Work in rotational shifts.</li>
</ul>
<strong>Eligibility</strong>
<ul>
<li>Minimum 12th pass.</li>
<li>Freshers can apply.</li>
<li>Candidates with 6 months BPO experience can also apply.</li>
<li>Good English and Bengali communication skills.</li>
<li>Maximum age 40 years.</li>
<li>No major MTI for voice process.</li>
</ul>
<strong>System Requirements</strong>
<ul>
<li>Windows 10 or Windows 11.</li>
<li>Minimum 8 GB RAM.</li>
<li>Intel Core i5 5th Gen or above.</li>
<li>Ryzen 5 or above.</li>
<li>Internet speed of at least 20 Mbps.</li>
<li>Power backup.</li>
<li>Noise cancelling USB headset.</li>
</ul>
<strong>Documents Required</strong>
<ul>
<li>Aadhaar Card.</li>
<li>E-Aadhaar.</li>
<li>PAN Card.</li>
<li>Educational documents.</li>
<li>UAN Card for experienced candidates.</li>
<li>Experience Letter.</li>
<li>Offer Letter.</li>
<li>Last 3 months payslips.</li>
</ul>
<strong>Interview Process</strong>
<ul>
<li>HR Round.</li>
<li>Versant Test.</li>
<li>Typing Test.</li>
<li>Final Round.</li>
</ul>
<strong>How to Apply</strong>
Send your updated resume by email.
Email: nc001130946@techmahindra.com
For more details contact the HR.
Contact Person: HR Nabanita Chakraborty
Phone: +91 6291055422
