Hiring organization
Zepto pvt
Employment Type
Full-time, Part-time
Job Location
INDIA
Remote work from: INDIA
Date posted
February 3, 2026
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Position title
Live Chat Support Executive - Zepto Pvt, Customer Support₹025K–₹40K
Base Salary
₹25K-₹45K Per month
Description
Company: Zepto Pvt
Position: Live Chat Support Executive
Industry: E-commerce / Quick Commerce
Location: Work From Home (Remote – India)
Employment Type: Full-Time
Salary: ₹25K – ₹40K per month
HR Contact: Sai Amr – +91 9966248528
Email: Saiamrzepto.hr@zepto.com
Key Responsibilities
- Engage with customers through live chat to answer queries and resolve complaints
- Troubleshoot technical issues and guide users on product features
- Maintain accurate records of customer interactions in CRM systems
- Provide proactive support, including guidance and basic upselling when required
- Escalate complex or critical issues to the appropriate department
Skills & Eligibilities
- Strong written communication and fast typing skills
- Good problem-solving and multitasking ability
- Basic computer knowledge and CRM/chat tools familiarity
- Customer-centric attitude with attention to detail
- Ability to work independently in a remote setup
Additional Information
- Instant customer interaction via live chat support
- Suitable for B2C customer service roles
- Training and process guidance provided
- Stable internet connection required
How to Apply
Send your resume or contact on WhatsApp at +91 9966248528 or email at Saiamrzepto.hr@zepto.com
