Freelance Training Coordinator, Virtual Classroom Support – Work From Home
Support live online training sessions from home. Help learners solve technical issues. Work with NIIT Learning Systems as a freelance training coordinator.
Company: NIIT Learning Systems
Position: Freelance Training Coordinator (Virtual Classroom Support)
Industry: Education / Training
Employment Type: Freelance / Contractual
Work Mode: Remote (Work From Home)
Salary:
- ₹600 per session (6:00 PM and 10:00 PM shifts)
- ₹800 per session (3:30 AM shift)
- ₹5K one-time training stipend after successful training, assessment, and minimum session support
Shift Timings:
- 6:00 PM
- 10:00 PM
- 3:30 AM (subject to minor DST changes)
Session Duration:
- 4 to 6 hours per session
HR Contact:
- Contact Person: Jasleen Kaur
- Mobile: +91 7042458078
- Email: Jasleen.2.Kaur@niitmts.com
This is a remote freelance opportunity. You will support virtual classroom sessions and help learners during live training. Good communication and basic technical troubleshooting skills are important.
Job Responsibilities
- Provide live technical support during online classes.
- Resolve audio, video, login, and connectivity issues.
- Help learners access training platforms.
- Support trainers during virtual sessions.
- Monitor chat messages and learner participation.
- Re-engage inactive learners.
- Assist with roleplay activities.
- Track attendance using Google Docs.
- Record technical issues and escalations.
- Coordinate with trainers on learner progress.
- Ensure learner questions are answered.
Eligibility Criteria
- Graduate in any discipline.
- Experience in BPO, Customer Support, Contact Center, or Technical Support is preferred.
- Good spoken and written English.
- Basic troubleshooting knowledge.
- Familiar with Google Docs and online tools.
- Good communication and problem-solving skills.
Work Requirements
- Quiet workspace at home.
- High-speed internet connection (minimum 40 Mbps).
- Laptop or desktop with webcam.
- Headset with microphone.
Key Skills
- Customer Support
- Technical Support
- Troubleshooting
- Virtual Training Support
- Communication Skills
- Google Docs
- Problem Solving
- Learner Engagement
How to Apply
Interested candidates can contact the HR team directly.
HR Contact
- Jasleen Kaur
- Mobile: +91 7042458078
- Email: Jasleen.2.Kaur@niitmts.com
