<strong>Freelance Training Coordinator, Virtual Classroom Support – Work From Home</strong>
Support live online training sessions from home. Help learners solve technical issues. Work with NIIT Learning Systems as a freelance training coordinator.
<strong>Company:</strong> NIIT Learning Systems
<strong>Position:</strong> Freelance Training Coordinator (Virtual Classroom Support)
<strong>Industry:</strong> Education / Training
<strong>Employment Type:</strong> Freelance / Contractual
<strong>Work Mode:</strong> Remote (Work From Home)
<strong>Salary:</strong>
<ul>
<li>₹600 per session (6:00 PM and 10:00 PM shifts)</li>
<li>₹800 per session (3:30 AM shift)</li>
<li>₹5K one-time training stipend after successful training, assessment, and minimum session support</li>
</ul>
<strong>Shift Timings:</strong>
<ul>
<li>6:00 PM</li>
<li>10:00 PM</li>
<li>3:30 AM (subject to minor DST changes)</li>
</ul>
<strong>Session Duration:</strong>
<ul>
<li>4 to 6 hours per session</li>
</ul>
<strong>HR Contact:</strong>
<ul>
<li>Contact Person: Jasleen Kaur</li>
<li>Mobile: +91 7042458078</li>
<li>Email: Jasleen.2.Kaur@niitmts.com</li>
</ul>
This is a remote freelance opportunity. You will support virtual classroom sessions and help learners during live training. Good communication and basic technical troubleshooting skills are important.
<strong>Job Responsibilities</strong>
<ul>
<li>Provide live technical support during online classes.</li>
<li>Resolve audio, video, login, and connectivity issues.</li>
<li>Help learners access training platforms.</li>
<li>Support trainers during virtual sessions.</li>
<li>Monitor chat messages and learner participation.</li>
<li>Re-engage inactive learners.</li>
<li>Assist with roleplay activities.</li>
<li>Track attendance using Google Docs.</li>
<li>Record technical issues and escalations.</li>
<li>Coordinate with trainers on learner progress.</li>
<li>Ensure learner questions are answered.</li>
</ul>
<strong>Eligibility Criteria</strong>
<ul>
<li>Graduate in any discipline.</li>
<li>Experience in BPO, Customer Support, Contact Center, or Technical Support is preferred.</li>
<li>Good spoken and written English.</li>
<li>Basic troubleshooting knowledge.</li>
<li>Familiar with Google Docs and online tools.</li>
<li>Good communication and problem-solving skills.</li>
</ul>
<strong>Work Requirements</strong>
<ul>
<li>Quiet workspace at home.</li>
<li>High-speed internet connection (minimum 40 Mbps).</li>
<li>Laptop or desktop with webcam.</li>
<li>Headset with microphone.</li>
</ul>
<strong>Key Skills</strong>
<ul>
<li>Customer Support</li>
<li>Technical Support</li>
<li>Troubleshooting</li>
<li>Virtual Training Support</li>
<li>Communication Skills</li>
<li>Google Docs</li>
<li>Problem Solving</li>
<li>Learner Engagement</li>
</ul>
<strong>How to Apply</strong>
Interested candidates can contact the HR team directly.
<strong>HR Contact</strong>
<ul>
<li>Jasleen Kaur</li>
<li>Mobile: +91 7042458078</li>
<li>Email: Jasleen.2.Kaur@niitmts.com</li>
</ul>
