<p><strong>Organization:</strong> <span><span>Kotak Mahindra Bank Limited</span></span><br /><strong>Location:</strong> Mumbai, Thane (Wagle Estate), Navi Mumbai<br /><strong>Job Type:</strong> Full-time (On-Roll / Permanent)<br /><strong>Experience:</strong> 1 – 6 years<br /><strong>Salary:</strong> ₹3.25 – ₹4.25 LPA + Incentives<br /><strong>Contact Email:</strong> <a>hr.careerem@gmail.com</a><br /><strong>WhatsApp Number:</strong> +91 9643853808</p>
<p><strong>About the Company</strong></p>
<p>Kotak Mahindra Bank is one of India’s leading private banks, known for its strong growth and modern banking services. It offers stable career opportunities with good incentives and learning environment.</p>
<p><strong>Job Overview</strong></p>
<p>This is an in-office contact centre role where you will handle customers through calls or virtual interaction. There is no field work or face-to-face customer dealing involved.</p>
<p><strong>Available Roles & Responsibilities</strong></p>
<ul>
<li>Virtual Relationship Manager (Sales role)</li>
<li>Phone Banking Officer (Customer support)</li>
<li>Senior Phone Banking Officer</li>
<li>Video KYC Officer</li>
<li>Handle customer queries and provide solutions</li>
<li>Promote banking products and services</li>
<li>Maintain customer relationships</li>
<li>Support KYC and verification processes</li>
</ul>
<p><strong>Eligibility & Skills Required</strong></p>
<ul>
<li>Graduate in any stream</li>
<li>Minimum 1 year experience (Banking / BPO / Sales / Customer Service)</li>
<li>Good communication skills (English & Hindi)</li>
<li>Comfortable with voice process</li>
<li>Age below 32 years</li>
<li>Male & Female both can apply</li>
</ul>
<p><strong>Work Schedule & Benefits</strong></p>
<ul>
<li>5 days working</li>
<li>Fixed Sunday off + 1 weekday off</li>
<li>VRM role – Day shift (9:30 AM – 6:30 PM)</li>
<li>Customer service – Rotational shifts</li>
<li>PF, Gratuity, Insurance & Mediclaim</li>
<li>High performance incentives</li>
</ul>
<p><strong>How to Apply</strong></p>
<p>Send your updated resume via email or WhatsApp with subject: <em>Kotak-VRMCCE-189</em></p>
<p><strong>Contact Details:</strong><br />Email: <a>hr.careerem@gmail.com</a><br />WhatsApp: +91 9643853808</p>
