Hi Aadya Mishra,
We need a Process Associate in the billing department. Start the hiring process and target to close it by April EOM.
Job Title: Billing & Accounts Process Associate
Location: Delhi / Remote (as applicable)
Company: The Telephony Co
About Us
The Telephony Co (TTC) is a fast-growing global telecom and cloud telephony solutions provider offering services like virtual numbers, VoIP, call forwarding, and contact center solutions across multiple geographies. We work with businesses worldwide to enable seamless communication.
Role Overview
We are looking for a detail-oriented and process-driven Billing & Accounts Process Associate who will be responsible for accurate invoicing, managing billing queries, maintaining financial records, and supporting revenue operations.
This role is critical to ensuring smooth financial operations and a high-quality client experience.
Key Responsibilities
Billing & Invoicing
Generate and share accurate invoices for domestic and international clients
Ensure timely billing cycles (monthly, usage-based, subscription, etc.)
Validate usage data and pricing before invoicing
Maintain billing records and documentation
Accounts Receivable (AR)
Track outstanding payments and follow up with clients
Maintain AR aging reports
Coordinate with sales and account managers for payment closures
Client Communication
Respond to client queries related to invoices, payments, and billing discrepancies
Resolve billing disputes efficiently and professionally
Bank Reconciliation
Perform regular bank reconciliations
Match incoming payments with invoices and update records
Identify and resolve discrepancies
Reporting & MIS
Prepare daily/weekly/monthly billing and collection reports
Share insights on revenue, collections, and outstanding dues
Support management with financial data for decision-making
Process & Compliance
Ensure compliance with GST and invoicing regulations
Maintain proper audit trails and documentation
Suggest process improvements to enhance efficiency and accuracy
Required Skills & Qualifications
2–5 years of experience in billing, accounts, or finance operations
Experience in telecom / SaaS / subscription-based business is a strong plus
Good understanding of invoicing, AR, and reconciliation processes
Familiarity with GST and Indian accounting practices
Proficiency in Excel (Pivot Tables, VLOOKUP, basic reporting)
Experience with billing/accounting software (e.g., Tally, Zoho, QuickBooks, or similar)
Strong attention to detail and problem-solving skills
Good communication skills (written and verbal)
Preferred Qualifications
Experience handling international clients and multi-currency billing
Exposure to VoIP, cloud telephony, or telecom billing systems
Why Join Us
Work with a growing global telecom brand
High ownership and impact-driven role
Opportunity to build scalable billing processes from the ground up
Collaborative and fast-paced work environment
How to Apply
Interested candidates can apply via LinkedIn or send their resume to careers@thetelephony.co with the subject line: Application – Billing & Accounts Process Associate
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,220.85 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: Hybrid remote in New Delhi, Delhi
