Employment Type
Full-time, Part-time
Job Location
Remote work from: India
PDF Export
Position title
AMEX Process Executive – International Customer Support
Base Salary
₹80K-₹1L Per year
Description

<p>Transworld Systems India (TSI)</p>
<p>Location: Mumbai (2 months training in Vashi, then WFH)<br />Work Mode: Work From Home after training<br />Shift: US Shift (5:30 PM–2:30 AM or 6:30 PM–3:30 AM)<br />Week Off: Saturday and Sunday<br />Salary: Up to ₹1 Lakh per month (based on interview)</p>
<p>WhatsApp: 8100246349<br />Email: <a>beraarnabi71@gmail.com</a></p>
<p>This role is for AMEX process. Work is related to international customer handling. After 2 months office training, full work from home is allowed. Good communication is very important for this role.</p>

<h3>Role Overview</h3>
<p>This position is for handling international customers. Work can be related to collections, sales, retention, or customer support. Person should be confident in speaking and understanding English.</p>
<p>Training will be in Vashi location. After training, work will be from home.</p>

<h3>Eligibility Criteria</h3>
<ul>
<li>Graduate freshers can apply</li>
<li>HSC with minimum 6 months international experience</li>
<li>2–4 years experience in international collections, sales, or retention</li>
<li>Minimum 3 years experience in international CSR</li>
<li>Age should be between 20 to 40 years</li>
<li>Excellent communication skill (V6 level required)</li>
</ul>
<h3>Interview Process</h3>
<p>Selection will be done in three steps. One test is mandatory before HR round.</p>

<ul>
<li>Verint round (mandatory first)</li>
<li>HR round</li>
<li>Operations round</li>
</ul>
<h3>Training and Transport</h3>
<p>During training period, free pickup and drop is provided for Mumbai candidates. Routes are available for different areas like Trans Harbour, Harbour, Central, and Western line.</p>
<p>After training, no need to travel because work will be from home.</p>

<h3>Required Documents</h3>
<p>Candidate should have all documents ready before applying.</p>

<ul>
<li>Offer letter, salary slips, or bank statement</li>
<li>Experience letter or resignation proof</li>
<li>SSC, HSC, and all semester mark sheets</li>
<li>Aadhaar and PAN card</li>
<li>Passport size photo and signature</li>
<li>Address proof</li>
</ul>
<h3>How to Apply</h3>
<p>Interested candidates can send CV on WhatsApp or email. Mention subject as "AMEX TSI WFH Mumbai" while applying.</p>
<p>WhatsApp: 8100246349<br />Email: <a>beraarnabi71@gmail.com</a></p>

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