Hiring organization
Smart Steps HR Services
Employment Type
Full-time, Part-time
Job Location
India
PDF Export
Position title
Online Chat Support Executive - Global Customer Helpdesk Gurgaon
Base Salary
₹25K-₹26K Per month
Description
Smart Steps HR Services
Gurgaon / Gurugram
Work Mode: In-person (Office Job)
Employment Type: Full Time, Permanent
Salary: ₹4 to ₹4.25 LPA (₹26.5K in hand approx)
Contact Number: 7992282636 / 7669010505
Job Overview
This job is for senior chat support role in a top MNC BPO process. Work is mainly handling technical queries from US customers through chat. Support is given for desktop, laptop, and mobile device issues in a non voice environment.
Main Work
- Handle technical chat queries from US customers
- Solve issues related to desktop, laptop, and mobile phones
- Provide clear and simple solutions through chat
- Maintain proper records of customer interaction
- Work in premium international process setup
Process Details
- 100% non voice chat process
- Night shift work
- 5 days working per week
- Cab facility available
- International customer handling (US process)
Eligibility
- Graduation or Undergraduate or B.Tech/B.E can apply
- Minimum 1 year BPO customer service experience required
- Good communication skill needed
- Chat process knowledge preferred
Benefits
- Good career growth opportunity
- Excellent incentive system
- Premium MNC brand exposure
- Stable international process work
How to Apply
Interested candidates can call or send WhatsApp resume directly.
Contact Number: 7992282636 / 7669010505
