Company: Meesho
Employment Type: Full-Time / Remote
Salary: ₹12,000 – ₹20,000 per month
HR Contact: +91 8197330600
Job Overview/Description:
Meesho is offering a remote opportunity for individuals to handle online customer queries, complaints, and feedback through chat, email, or voice. The role involves assisting users with product issues, returns, and refunds while maintaining professionalism and empathy. It’s ideal for those with good communication skills and a problem-solving mindset.
Responsibilities:
• Manage incoming customer queries via chat and email.
• Provide accurate information about products, returns, and refunds.
• Record and escalate complex issues to higher departments when necessary.
• Maintain daily report logs of interactions.
• Ensure timely resolution of customer problems.
Skills & Requirements:
• Good communication in English or Hindi.
• Basic computer and internet handling knowledge.
• Patience and ability to deal with customers politely.
• Problem-solving attitude and ability to multitask.
• Laptop/desktop and stable internet connection required.
Apply on Whatsapp/Call : +91 8197330600
About the Company:
Meesho is one of India’s leading online marketplaces that empowers small sellers and resellers to sell across the country. With a vast user base, Meesho focuses on customer satisfaction, efficiency, and ease of online shopping.
