Company: Concentrix India
Employment Type: Full-Time / Remote
Salary: ₹12,000 – ₹25,000 per month
HR Contact: +91 8105206392
Job Overview/Description:
Concentrix India is hiring motivated individuals for the role of Customer Support Associate. This work-from-home position focuses on assisting customers through chat, email, or phone calls. The job requires strong communication skills, patience, and the ability to resolve issues efficiently while maintaining a friendly tone and professionalism.
Responsibilities:
• Handle incoming customer inquiries via chat, call, or email.
• Provide accurate information and resolve customer concerns promptly.
• Record interactions and maintain case documentation.
• Escalate complex issues to the concerned department.
• Maintain high satisfaction scores through quality service.
Skills & Requirements:
• Excellent verbal and written communication in English or Hindi.
• Basic computer knowledge and typing proficiency.
• Strong problem-solving and interpersonal skills.
• Calm and patient attitude while handling customer queries.
• Ability to work independently and meet daily targets.
Apply on Whatsapp/Call : +91 8105206392
About the Company:
Concentrix India is one of the largest global BPO providers, offering customer engagement and technology support services for major brands across industries. The company provides remote work opportunities, flexible shifts, and growth-focused training for its employees.
