<p><strong>Company:</strong> <span><span>Tech Mahindra</span></span><br /><strong>Location:</strong> Remote (Hiring from Kolkata)<br /><strong>Salary:</strong> ₹1.68 – ₹1.9 LPA<br /><strong>Type:</strong> Full-time, Contract (till 31 Oct)</p>
<p><strong>Contact Number:</strong> +91 6290450549</p>
<p>This role is for customer support work. You will handle voice calls. Work is from home. You must speak Bengali and Hindi clearly. Basic English is also helpful.</p>
<p>Freshers can apply. Experience in BPO is a plus. Work is simple but needs good communication.</p>
<p><strong>Job Details</strong></p>
<ul>
<li>Voice process (inbound/outbound)</li>
<li>5 days working</li>
<li>Rotational shifts (24×7)</li>
<li>Rotational week off</li>
<li>Age limit up to 40</li>
</ul>
<p>You will talk to customers and solve their queries. Work needs patience and clarity.</p>
<p><strong>Skills Required</strong></p>
<ul>
<li>Bengali and Hindi speaking</li>
<li>Basic communication skills</li>
<li>Customer handling ability</li>
<li>Typing speed 25 WPM</li>
<li>Accuracy 90%</li>
</ul>
<p>You should speak clearly and politely. Listening skill is important.</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Handle customer calls</li>
<li>Solve queries and give support</li>
<li>Maintain good communication</li>
<li>Follow company process</li>
</ul>
<p>Work should be smooth and professional.</p>
<p><strong>System Requirements (WFH)</strong></p>
<ul>
<li>Windows 10 or 11 system</li>
<li>Minimum 10GB RAM</li>
<li>Core i5 processor (Gen 7 or above)</li>
<li>Internet speed 20 Mbps</li>
<li>Power backup</li>
<li>USB noise cancellation headset</li>
</ul>
<p>You must have proper setup at home.</p>
<p><strong>Salary Details</strong></p>
<ul>
<li>Fresher: ₹12.5K approx. per month</li>
<li>Experience: ₹14.1K approx. per month</li>
</ul>
<p>Salary depends on experience.</p>
<p><strong>Documents Required</strong></p>
<ul>
<li>Aadhar card</li>
<li>PAN card</li>
<li>10th and 12th marksheets</li>
<li>Experience documents (if any)</li>
</ul>
<p>All documents must be valid.</p>
<p><strong>Interview Process</strong></p>
<ul>
<li>HR round (video call)</li>
<li>Typing test</li>
<li>Versant test</li>
<li>Client round</li>
</ul>
<p>Process is simple but strict.</p>
<p><strong>How to Apply</strong></p>
<p>Call or WhatsApp HR for details. Share your resume.</p>
<p><strong>Contact Number:</strong> +91 6290450549</p>
