Company: OneSpider Technologies LLP
Position: Customer Support Executive
Industry: Software / ERP Services
Location: Mumbai, Maharashtra (Hybrid – Work From Home + On-site at Lower Parel East)
Employment Type: Full Time, Permanent
Salary: ₹15K-₹18K/Month
HR Contact: +91 9702074236
Vacancy Details:
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Total Openings: 50
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Experience Required: 1-3 Years
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Education Required: Graduation
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Gender: Both
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Shift: Day Shift
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Working Days: 6 Days/Week
Role Overview:
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Support customers using ERP software and related tools
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Help users with accounting entries, billing process, and GST queries
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Provide step-by-step guidance for software usage
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Assist customers through calls and remote support tools
Daily Work Tasks:
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Handle customer calls and queries
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Guide customers in using ERP software features
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Solve issues related to billing and accounting entries
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Help users understand GST-related functions in the system
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Provide remote troubleshooting using tools like AnyDesk or UltraViewer
Required Skills:
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Basic accounting knowledge
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Good communication and problem solving skills
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Customer support experience preferred
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Ability to guide users clearly and patiently
Eligibility:
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Freshers with accounting knowledge can also apply
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Must be sincere and dedicated to customer service
Benefits Offered:
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Software training will be provided
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Stable job with growth opportunities
How to Apply:
Send your resume or contact on WhatsApp at +91 9702074236
