Position: Customer Support Executive (CSE)
Industry: IT Services / Digital Solutions
Location: India (Remote – Work From Home)
Employment Type: Full-time, Fresher
Salary: ₹5K/Month
HR Contact: +91 9032427197
Email: wedigitalsolutions22@gmail.com
Main Responsibilities:
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Handle inbound and outbound calls with customers
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Reply to client queries via WhatsApp, email, or phone
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Explain company services and digital solutions clearly to clients
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Maintain records of customer communication in CRM systems
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Coordinate with internal teams for project updates and client support
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Provide both pre-sales and post-sales support
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Follow up with inquiries and potential leads
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Resolve client concerns with a polite and professional approach
Project Coordination Tasks:
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Communicate with teams and clients regarding project progress
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Track timelines, updates, and deliverables for digital projects
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Organize meetings and record project requirements
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Maintain accurate documentation in CRM or company systems
Skills Required:
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Strong communication skills in English
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Basic computer knowledge (MS Office, email handling)
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Ability to multitask and manage time efficiently
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Problem-solving and customer handling ability
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Basic knowledge of Excel preferred (training available if needed)
Eligibility:
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Bachelor’s degree or equivalent qualification preferred
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Freshers are welcome to apply
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Good communication and learning attitude required
Benefits:
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Cell phone reimbursement
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Internet reimbursement
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Paid sick leave
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Work from home flexibility
How to Apply:
Send your resume to wedigitalsolutions22@gmail.com or contact via WhatsApp/Call at +91 9032427197
