Company: Apollo Hospitals
Location: Salt Lake, Kolkata (Shaila Towers)
Job Type: Full-Time
Experience: Fresher / 1–5 Years
Openings: 30
Languages Required: English, Hindi & Bengali (Mandatory)
About the Company:
Apollo Hospitals is one of India’s leading healthcare providers, known for quality patient care and advanced medical services. It offers stable career opportunities with professional growth.
Role Overview:
This is a voice process customer support role where you will handle patient and customer queries. The job requires strong communication skills and the ability to manage calls effectively.
Main Responsibilities & Duties
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Handle inbound and outbound customer calls
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Understand customer needs and provide proper solutions
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Follow communication scripts for different queries
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Maintain records of all conversations in the system
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Coordinate with internal teams for quick resolution
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Ensure high customer satisfaction
Eligibility & Skills Required
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Freshers and experienced candidates can apply
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Strong communication in English, Hindi & Bengali
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Good listening and problem-solving skills
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Basic typing and computer knowledge
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Ability to multitask and manage time
Work Conditions & Additional Info
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Rotational shifts (Night shift for males only)
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Work from office (Kolkata location)
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Professional work environment
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Immediate joining preferred
Documents Required
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Updated Resume
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Aadhaar Card Copy
How to Apply
WhatsApp your CV: +91 8639839227
