Company: Career Comfort
Position: Customer Care Representative (US Healthcare Process)
Industry: BPO / Customer Support
Location: On-site (Salt Lake, Sector V, Kolkata)
Employment Type: Full-Time (Night Shift)
Salary: ₹15,000 – ₹19,000 + Allowances & Bonuses
HR Contact: Kanchan – +91 98680 12470, hr@careercomfort.com
Responsibilities
✓ Handle inbound calls from U.S. healthcare customers — no sales or targets
✓ Provide professional and accurate resolutions for customer issues
✓ Listen actively and offer empathetic, effective communication
✓ Maintain call logs and ensure service quality standards
Eligibility & Skills
✓ Minimum qualification: 12th Pass; Graduate/Diploma preferred
✓ Excellent English communication (verbal & written, neutral accent)
✓ Comfortable working in night shifts (U.S. time zone)
✓ Fresher or experienced candidates both eligible
Benefits
✓ In-hand salary
₹15,000–₹19,000 per month
✓ Travel Allowance + Subsidized Meals
✓ Free Cab Drop after night shift
✓ Attendance Bonus: ₹1,000/month
✓ Annual Performance Bonus: up to ₹15,000
✓ PF & ESI coverage
How to Apply
Send your resume or contact on WhatsApp at +91 98680 12470 or email at hr@careercomfort.com