Job Title: Customer Support Representative / Property Management Analyst
Handle client communication, coordinate tasks, and support property operations for U.S.-based clients.
Organization: AcreBook
Location: Remote (Work From Home)
Employment Type: Full-time, Permanent
Salary: ₹10,800 – ₹25,000 per month
Contact: Email – sales@acrebook.com
About Company
AcreBook is a PropTech and real estate services company that supports property managers, brokers, and investors in the U.S. The company focuses on delivering efficient operations, accounting, and property management solutions.
Job Overview
This role involves working closely with tenants, vendors, and property managers to ensure smooth daily operations. It is ideal for detail-oriented candidates who can manage multiple tasks and communicate professionally in a remote setup.
Key Responsibilities & Role Details
- Handle tenant and client communication via calls, emails, and CRM systems
- Coordinate maintenance requests with vendors and tenants
- Assist in leasing processes (applications, follow-ups, documents)
- Support property marketing and listing updates
- Maintain records in property management systems
- Track work orders, service tickets, and leasing pipelines
- Follow up to ensure timely issue resolution
Eligibility & Skills Required
- 1–3 years of experience in customer support or operations
- Strong English communication (written & verbal)
- High attention to detail and organizational skills
- Ability to multitask and manage priorities
- Comfortable in client-facing roles
- Ability to work independently
Preferred Skills (Bonus)
- Experience with tools like AppFolio, Buildium, or Yardi
- Background in real estate or property management
- Knowledge of CRM or ticketing systems
Work Setup Requirements
- High-speed internet connection
- Personal laptop or desktop
- Quiet and professional workspace
- Availability during U.S. business hours
Perks & Benefits
- Work with international (U.S.) clients
- Skill growth in property management
- Structured career growth opportunities
- Remote work flexibility
How to Apply
Send your resume + Video BIO (Google Drive link) to: sales@acrebook.com
Your video (max 5 minutes) should include:
- Introduction about yourself
- Why you are a good fit
- Education & experience
- Current job status & notice period
- Current & expected salary
- Confirmation of laptop, internet & workspace
