<p><strong>Job Title:</strong> Customer Support Representative / Property Management Analyst<br />Handle client communication, coordinate tasks, and support property operations for U.S.-based clients.</p>
<p><strong>Organization:</strong> <span><span>AcreBook</span></span><br /><strong>Location:</strong> Remote (Work From Home)<br /><strong>Employment Type:</strong> Full-time, Permanent<br /><strong>Salary:</strong> ₹10.8K – ₹25K per month<br /><strong>Contact:</strong> Email – <a>sales@acrebook.com</a></p>
<p><strong>About Company</strong></p>
<p>AcreBook is a PropTech and real estate services company that supports property managers, brokers, and investors in the U.S. The company focuses on delivering efficient operations, accounting, and property management solutions.</p>
<p><strong>Job Overview</strong></p>
<p>This role involves working closely with tenants, vendors, and property managers to ensure smooth daily operations. It is ideal for detail-oriented candidates who can manage multiple tasks and communicate professionally in a remote setup.</p>
<p><strong>Key Responsibilities & Role Details</strong></p>
<ul>
<li>Handle tenant and client communication via calls, emails, and CRM systems</li>
<li>Coordinate maintenance requests with vendors and tenants</li>
<li>Assist in leasing processes (applications, follow-ups, documents)</li>
<li>Support property marketing and listing updates</li>
<li>Maintain records in property management systems</li>
<li>Track work orders, service tickets, and leasing pipelines</li>
<li>Follow up to ensure timely issue resolution</li>
</ul>
<p><strong>Eligibility & Skills Required</strong></p>
<ul>
<li>1–3 years of experience in customer support or operations</li>
<li>Strong English communication (written & verbal)</li>
<li>High attention to detail and organizational skills</li>
<li>Ability to multitask and manage priorities</li>
<li>Comfortable in client-facing roles</li>
<li>Ability to work independently</li>
</ul>
<p><strong>Preferred Skills (Bonus)</strong></p>
<ul>
<li>Experience with tools like AppFolio, Buildium, or Yardi</li>
<li>Background in real estate or property management</li>
<li>Knowledge of CRM or ticketing systems</li>
</ul>
<p><strong>Work Setup Requirements</strong></p>
<ul>
<li>High-speed internet connection</li>
<li>Personal laptop or desktop</li>
<li>Quiet and professional workspace</li>
<li>Availability during U.S. business hours</li>
</ul>
<p><strong>Perks & Benefits</strong></p>
<ul>
<li>Work with international (U.S.) clients</li>
<li>Skill growth in property management</li>
<li>Structured career growth opportunities</li>
<li>Remote work flexibility</li>
</ul>
<p><strong>How to Apply</strong></p>
<p>Send your resume + Video BIO (Google Drive link) to: <a>sales@acrebook.com</a></p>
<p>Your video (max 5 minutes) should include:</p>
<ul>
<li>Introduction about yourself</li>
<li>Why you are a good fit</li>
<li>Education & experience</li>
<li>Current job status & notice period</li>
<li>Current & expected salary</li>
<li>Confirmation of laptop, internet & workspace</li>
</ul>
