Job Role: Customer Care Executive – International Chat | Non-Voice
Company: Tech Mahindra
Job Type: Full Time | Permanent
Work Location: Noida
Experience: 1–5 Years
Salary: ₹3.5–₹4.5 Lacs P.A.
Detailed Salary: Up to ₹4.4 LPA
Openings: 100
Process: International Chat | Non-Voice
Working Days: 5 Days a Week
Weekly Off: 2 Rotational Days
Shift: Night Shift
Education: 12th Pass and Above
WhatsApp: +91 9871459736
Email: janvi.soni@techmahindra.com
Tech Mahindra is hiring Customer Care Executives for an international chat process in Noida. The role focuses on customer support through multiple chat conversations.
Candidates should have good English communication skills. Experience in international voice support or the BPO sector is preferred.
Key Responsibilities
- Handle multiple customer chats at the same time.
- Resolve customer complaints.
- Answer product-related questions.
- Guide customers through technical steps.
- Maintain accurate and professional chat communication.
- Meet customer satisfaction targets.
- Support sales conversion targets.
- Follow process and quality standards.
Eligibility
- Minimum 1 year of international voice process experience is preferred.
- Minimum 1 year of BPO experience is preferred.
- Fluent English is required.
- 12th pass candidates can apply.
- Comfortable working in night shifts.
- Good typing and written communication skills.
- Candidates should be comfortable with an international process.
Salary & Benefits
- ₹3.5–₹4.5 LPA listed salary range.
- Up to ₹4.4 LPA mentioned in the job details.
- Attractive incentives.
- Both-side cab facility.
- 5 working days.
- 2 rotational weekly offs.
Skills
- International Chat Support
- Non-Voice Process
- Customer Care
- Customer Support
- Typing Skills
- Written English
- BPO
- International Process
- Web Chat
How to Apply
Send your updated CV through WhatsApp or email:
WhatsApp: +91 9871459736
Email: janvi.soni@techmahindra.com
Mention International Chat Process while applying.
