Technical Support Executive
Company Name: Origain Global Corp
Job Type: Full-time
Location: Raipur, Chhattisgarh
Salary: ₹8K - ₹12K per month
Experience: Freshers / Experienced
Work Mode: Work From Office
Origain Global Corp is hiring Technical Support Executives. Freshers can apply. Experienced candidates are also welcome. This is a good opportunity to start a career in the IT industry.
Contact Details
Email: hr@origainglobalcorp.com
Contact Number: +91 8817956663
Origain Global Corp is looking for candidates who can provide software and application support to clients. You will help customers solve technical issues. You will also guide users in using company applications.
The company will provide training on its software and applications. This role is suitable for candidates who enjoy solving problems and helping customers. A willingness to learn is important.
Key Responsibilities
- Provide technical support to clients
- Support customers through phone calls
- Support customers through email
- Support customers through WhatsApp
- Provide remote assistance
- Install software applications
- Configure software applications
- Troubleshoot technical issues
- Resolve application-related problems
- Guide clients on software usage
- Explain software features
- Maintain support records
- Prepare follow-up reports
- Coordinate with technical teams
- Ensure customer satisfaction
- Provide timely responses
You will interact with clients daily. You will help them solve software-related issues. You will also make sure applications are working properly and customers receive timely support.
Required Skills
- Basic computer knowledge
- Basic software knowledge
- Knowledge of Windows operating system
- Software installation knowledge
- Troubleshooting skills
- Basic networking knowledge
- Internet usage knowledge
- Good communication skills
- Customer service skills
- Quick learning ability
Candidates should be comfortable using computers and software. Good communication skills are important. A positive attitude and willingness to learn will help you succeed in this role.
Qualification
- Graduate preferred
- Diploma holders can apply
- Computer Science background preferred
- IT background preferred
- Freshers can apply
- Technical support experience is an advantage
Benefits
- Training on company software
- Opportunity to work in the IT industry
- Professional work environment
- Learning opportunities
- Career growth opportunities
This role offers practical experience in technical support. You will learn new software applications and gain valuable industry knowledge. It is a good opportunity for candidates looking to build a long-term career in IT support.
How To Apply
Interested candidates can send their updated resume using the contact details below.
Contact Details
Email: hr@origainglobalcorp.com
Contact Number: +91 8817956663
Company: Origain Global Corp
Location: Raipur, Chhattisgarh
Work Location: In Person
-
Provide technical support to clients
-
Support customers through phone calls
-
Support customers through email
-
Support customers through WhatsApp
-
Provide remote assistance
-
Install software applications
-
Configure software applications
-
Troubleshoot technical issues
-
Resolve application-related problems
-
Guide clients on software usage
-
Explain software features
-
Maintain support records
-
Prepare follow-up reports
-
Coordinate with technical teams
-
Ensure customer satisfaction
-
Provide timely responses
You will interact with clients daily. You will help them solve software-related issues. You will also make sure applications are working properly and customers receive timely support.
-
Training on company software
-
Opportunity to work in the IT industry
-
Professional work environment
-
Learning opportunities
-
Career growth opportunities
This role offers practical experience in technical support. You will learn new software applications and gain valuable industry knowledge. It is a good opportunity for candidates looking to build a long-term career in IT support.
-
Basic computer knowledge
-
Basic software knowledge
-
Knowledge of Windows operating system
-
Software installation knowledge
-
Troubleshooting skills
-
Basic networking knowledge
-
Internet usage knowledge
-
Good communication skills
-
Customer service skills
-
Quick learning ability
Candidates should be comfortable using computers and software. Good communication skills are important. A positive attitude and willingness to learn will help you succeed in this role.
-
Graduate preferred
-
Diploma holders can apply
-
Computer Science background preferred
-
IT background preferred
-
Freshers can apply
-
Technical support experience is an advantage