Role & responsibilities
Associate Hiring Job Description (WFH)
Designation
• Associate Customer Support (WFH)
Job Profile
• FK Voice
Job Type
• Contractual till 31 st oct.
Mandatory Criteria-
• Communication skill Excellent communication needed in English and Hindi
• Education – Min Higher secondary
• Experience – min 1 year BPO(With docs), Fresher’s are also welcome
• Work Timing – 24*7 rotational
• Week off –Rotational,5 days working
• Maximum Age Limit - 40
Interview Structure -
• HR round – Yes (over video call and Aadhar is mandatory for WFH)
• Typing Test –Min 25WPM/90% accuracy
• Versant 3 & above
• Client Round – Yes( Over G meet, Selfie with Aadhar is mandate)
•
System specification –
• Windows version- Win 10 or 11 (With Windows Pro/Education version) with
latest service pack; fixes/patch management to be carried out by partner on
these end-points at regular intervals (Virus definition updates and windows
updates as the examples)
• RAM- 10gb or above
• The processor must be core i5 & above
• GEN 7 & above
• Proper Internet connection( min 20mbps)
• Power Backup
• Noice Cancelation Headset (USB)
Documents Required -
• Aadhar Card (Complete Date of Birth) – Mandatory
• E_ Aadhar_Mandatory
• Pan Card - Mandatory
• Education Marks sheets – 10 th , 12 th , Mandatory
• Experience Letter, Offer Letter, Pay slips (last 3 months) – Applicable for
Experience Candidates
Salary and Benefits
• For Fresher (WFH) – 1,68,000, Monthly In hand 12.5k approx.
• For Experience (WFH) – 1,90,000, Monthly In hand 14.1k approx.
CONTACT PERSON- HR SHREYA GANGULY
CONTACT NUMBER- 6290450549 (WHATSAPP AND CALL)
