BPO Associate – Patient Support and Tele Calling Executive

Boston Diabetes (A Unit of Medica Metrix)

Location: India
Work Mode: Work From Office
Job Type: Full-Time
Salary: ₹11.54K – ₹30K per month

Contact: +91 8008672617

This role is for BPO Associate or Call Center Executive. Work is related to handling customer and patient calls. Person will manage both inbound and outbound calling work.

Role Overview

This position needs a person who can talk to customers and handle queries. Work includes calling, follow-ups, and appointment booking. Basic computer work is also part of job.

Healthcare experience is preferred but not compulsory.

Key Responsibilities

• Handle inbound and outbound calls
• Answer patient and customer queries
• Do follow-ups and lead generation calls
• Book appointments and support conversions
• Maintain customer data in CRM or EMR system
• Coordinate with internal teams like doctors and front office
• Achieve daily and monthly call targets
• Handle complaints and solve issues

Required Skills

Candidate should have good communication skill in English, Hindi, and Telugu.

• Strong communication and convincing ability
• Basic computer and data entry knowledge
• Ability to handle pressure and targets
• Good listening and problem solving skill

Preferred Experience

Experience in call center or hospital calling is helpful. Knowledge of patient handling and appointment system is a plus.

Work Environment

This is a target based calling job. Person should be ready for fast paced work and regular customer interaction.

How to Apply

Interested candidates can contact or WhatsApp for more details.

Contact: +91 8008672617