Job Role: Chat Support Executive – Non-Voice Process
Company: Top Most MNC in Gurgaon
Posted By: Smart Steps HR Services
Job Type: Full Time | Permanent
Work Location: Gurugram
Experience: 0–1 Year
Salary: ₹21K in hand per month
Process: 100% Non-Voice Chat
Working Days: 5 Days a Week
Shift: Night Shift
Openings: 100
Education: Graduate / Undergraduate / BE / B.Tech
Freshers: Eligible
HR Contacts:
Vipul: +91 8447541241
Tushar: +91 7838103329
Vanshika: +91 7757075170
The company is hiring Chat Support Executives for a non-voice customer service process in Gurugram. The role focuses on handling customer queries related to online orders through chat.
Freshers can apply for this position. Good communication skills and basic computer knowledge are useful for this role.
Key Responsibilities
- Handle customer queries through chat.
- Resolve issues related to online orders.
- Provide accurate information to customers.
- Follow the assigned customer support process.
- Maintain professional written communication.
- Meet daily performance requirements.
Eligibility
- Freshers can apply.
- Graduates can apply.
- Undergraduates can apply.
- BE and B.Tech freshers can apply.
- Good communication skills are preferred.
- Basic computer knowledge is helpful.
- Comfortable with night shifts.
Job Details
- 100% Non-Voice Process
- Premium customer support process.
- 5 working days.
- Night shifts.
- ₹21K in-hand salary.
- Incentives available.
- Cab facility available.
- Career growth opportunities.
Skills
- Chat Support
- Customer Service
- Customer Care
- Non-Voice Process
- Email Support
- Query Resolution
- Back Office Support
- Written Communication
- BPO
How to Apply
Interested candidates can call or send their updated resume on WhatsApp:
Vipul: +91 8447541241
Tushar: +91 7838103329
Vanshika: +91 7757075170
Mention Chat Support Executive while applying.
