Employment Type
Full-time
Job Location
Mumbai, India
Date posted
March 20, 2026
PDF Export
Position title
Customer Care Executive (BPO) Cogenthub - Navi Mumbai
Base Salary
₹18K-₹22K Per month
Description

<p><strong>Company:</strong> Cogenthub<br /><strong>Location:</strong> Navi Mumbai / Mumbai (All Areas), India<br /><strong>Job Type:</strong> Full-Time<br /><strong>Salary:</strong> ₹18K – ₹22K CTC<br /><strong>Experience:</strong> 0 – 5 Years (Freshers & Experienced)<br /><strong>Openings:</strong> 50<br /><strong>Work Mode:</strong> Work From Office<br /><strong>Contact HR:</strong> +91 8420595139 (Sridip)</p>
<p><strong>About the Company</strong></p>
<p>Cogenthub is hiring Customer Support Executives for their English Voice BPO process in Navi Mumbai. This is a fresher-friendly role with stable growth opportunities and training support.</p>
<p><strong>Key Responsibilities</strong></p>

<ul>
<li>
<p>Handle inbound customer calls professionally in English</p>
</li>
<li>
<p>Resolve customer queries and concerns effectively</p>
</li>
<li>
<p>Provide accurate information and support</p>
</li>
<li>
<p>Maintain high call quality and customer satisfaction</p>
</li>
<li>
<p>Follow SOPs and company guidelines</p>
</li>
</ul>
<p><strong>Eligibility Criteria</strong></p>

<ul>
<li>
<p>Freshers and candidates with up to 6 months experience can apply</p>
</li>
<li>
<p>Minimum qualification: 10+2</p>
</li>
<li>
<p>Good English communication skills</p>
</li>
<li>
<p>Customer-focused and problem-solving mindset</p>
</li>
<li>
<p>Immediate joiners preferred</p>
</li>
</ul>
<p><strong>Skills Required</strong></p>

<ul>
<li>
<p>Customer service and support</p>
</li>
<li>
<p>Voice communication skills</p>
</li>
<li>
<p>Problem-solving ability</p>
</li>
<li>
<p>Professionalism and adherence to process</p>
</li>
</ul>
<p><strong>Benefits</strong></p>

<ul>
<li>
<p>Fresher-friendly BPO process</p>
</li>
<li>
<p>Fixed salary with growth opportunities</p>
</li>
<li>
<p>Stable role with training support</p>
</li>
<li>
<p>Supportive work culture and career progression</p>
</li>
</ul>
<p><strong>How to Apply</strong><br /><strong>Call / WhatsApp:</strong> +91 8420595139 (HR Sridip)<br /><strong>LinkedIn</strong>: https://www.linkedin.com/in/sridip-sharma-16a806273/</p>

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